Fractional COO Framework
90-Day Stability Roadmap
A Tactical Roadmap for Growth and Restructuring ($1M to $50M Revenue)
This framework is a tactical execution checklist designed to protect project margins and establish real-time visibility. Use this phased breakdown to shift oversight from manual firefighting into structured process governance.
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Phase 1: Financial and Visibility Audit
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Daily Cash Position
Move away from monthly lagging reports entirely. Establish a daily "Cash in Bank" vs. "Pending Obligations" tracker to monitor working capital.
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Field-to-Office Lag
Audit the exact time it takes for a job to be completed in the field to the moment the final invoice is issued. If this gap exceeds 48 hours, you have an active working capital leak.
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Margin Leakage
Review your top 5 most frequent operational expenses. Renegotiate terms with supplier networks and identify waste that has crept in during recent growth phases.
Phase 2: Constraint and Workflow Mapping
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The Physical Path
Map the entire journey of a single customer order from the initial sale to final delivery. Identify the single desk, workstation, or terminal where work consistently piles up.
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Bottleneck Identification
Define whether your primary operational bottleneck is a person, a piece of heavy equipment, or a software system limitation. Calculate the exact "Cost of the Clog" in lost daily revenue.
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Communication Silos
Ensure your Sales team and Operations team are meeting weekly. Organizational growth breaks down when Sales continues to sell what Operations cannot currently deliver.
Phase 3: Accountability and KPIs
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The Rule of Three
Identify your 3 most critical Leading Indicators to track daily operational health (e.g., Daily Production Volume, Driver Downtime, Quote Turnaround Time).
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KPI Ownership
Assign a single, accountable name to every single metric. If everyone is responsible for a number, no one is.
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Documentation Sweep
Identify your operational "Single Point of Failure." If a key manager left tomorrow, is their day-to-day process fully documented, or is that corporate knowledge gone?
Ready to Engage
Want me to run this roadmap inside your operation?
My objective is to identify enough immediate wins to make my involvement self-funding within the first 90 days. Start with a one-week diagnostic.
